Support Portal.
Log a request, track your questions and get help from our worldwide team — whenever and wherever you need us.
Help, when you need it.
From your first question through to installation and maintenance, our team is on hand to keep your games running. Raise a ticket through the portal and we'll get straight on it.
Frequently asked questions.
How do I raise a support request?
Log in to the support portal and submit a ticket describing your issue. You'll get a reference number and updates as our team works through it.
Who can use the portal?
The portal is for our venue partners, franchisees and installers. If you host our games and don't yet have access, get in touch and we'll set you up.
What about installation and maintenance?
Our worldwide team supports you from first question to install and beyond. Log maintenance requests through the portal and we'll arrange the right help.